Return Policy
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<h1>Return Policy</h1>
<p>Homeoutli specializes in discount appliances, including clearance, overstock, and open-box items. Because inventory is limited and pricing is promotional, returns are subject to the conditions below.</p>
<h2>Return Window</h2>
<p>You may request a return within 14 days of delivery. Return requests made after this period may not be accepted.</p>
<h2>Eligible Returns</h2>
<p>To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging whenever possible. Proof of purchase is required.</p>
<h2>Non-Returnable Items</h2>
<p>Certain items may be non-returnable, including final sale products, used products, items with clear customer-caused damage, and products specifically marked as non-returnable on the product page.</p>
<h2>Damaged or Wrong Items</h2>
<p>If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at <a href="mailto:support@homeoutli.com">support@homeoutli.com</a>. Include your order number and clear photos of the issue so we can review it as quickly as possible.</p>
<h2>Return Shipping</h2>
<p>If the return is due to our error, approved return shipping costs may be covered by us. If the return is for another reason, the customer may be responsible for return shipping and handling charges.</p>
<h2>Restocking Fee</h2>
<p>For certain large appliances or special-order items, a restocking fee may apply. If applicable, this will be confirmed during the return approval process.</p>
<h2>Refunds</h2>
<p>Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5 to 10 business days, depending on your payment provider.</p>
<h2>Exchanges</h2>
<p>We only replace items if they are defective, damaged on arrival, or if the wrong item was shipped.</p>
<h2>Contact Us</h2>
<p>To request a return, email us at <a href="mailto:support@homeoutli.com">support@homeoutli.com</a>.</p>
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